Dell Desktop Authority

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Desktop Authority

Desktop Authority Management Suite enables administrators to proactively provision and manage the Windows user environment. With the suite, you can easily create a secure, consistent environment for each user, and ensure that applications run with only the privileges and access needed.

Desktop Authority Management Suite comprises two solutions: Desktop Authority and Privilege Manager.


Desktop Authority Management Suite provides Windows user environment management across:

  • Devices: Simplifies the hassle of securing devices by customizing the environment at first login, configuring the firewall and managing browser security for physical, virtual and published Windows environments. Centrally controls access to external devices to secure data.
  • Applications: Ensures applications remain available and ready by configuring shortcuts, customizing settings, maintaining access to network resources and providing only the administrative privileges needed.
  • Identities: Shapes the user environment to the user identity, instantly configuring drives, printers, folders, shortcuts, Outlook profiles, administrative privileges and more, tailored to the user’s unique needs



  • Real-time targeting engine:Desktop Authority and Privilege Manager tailor settings, administrative privileges and configurations by user, computer, network address or dozens of other criteria using the suite’s patented Validation Logic targeting engine. This simplifies initial provisioning and environment setup, enforces user access policies, and automatically updates configurations and settings.
  • User environment configuration: Desktop Authority configures access to company resources, manages security settings, configures Outlook profiles and Office settings, and customizes registry settings.
  • Environment security: Desktop Authority Management Suite prevents security problems where they’re most likely to occur: at the desktop. Set security policies, control administrative privileges, manage the firewall, lock inactive computers and manage browser security and privacy settings for machines, applications and data.
  • Remote user support: Desktop Authority’s ExpertAssist remote management system manages more than 40 computer tasks without interrupting the user, including accessing system information, controlling processes, running remote command-line commands, and copying files.
  • Powerful auditing of settings and activity: Use the robust reporting in Desktop Authority and Privilege Manager to audit user login activity and elevated privilege activity. You can easily track changes as well as generate a breadth of reports.



System Requirements

Desktop Authority Standard

Supported operating systems The Desktop Authority Web Console (Manager) can be installed on any of the following servers:

  • Microsoft Windows Server 2003 & R2 Standard/Enterprise Edition with SP2 (including 64-bit)
  • Microsoft Windows Server 2008 Standard/Enterprise (including 64-bit)
  • Microsoft Windows Server 2008 R2 Standard/Enterprise
  • Microsoft Windows Server 2012 Standard/Enterprise

The Desktop Authority client side components can be installed on any of the following clients:

  • Microsoft Windows XP Service Pack 3 (SP3) or greater (including 64-bit)
  • Microsoft Windows Vista Service Pack 1 (SP1) or greater (including 64-bit)
  • Microsoft Windows 7 (including 64-bit)
  • Microsoft Windows 8 (including 64-bit)
  • Microsoft Windows Server 2003 & R2 Standard/Enterprise Edition with SP2 (including 64-bit)
  • Microsoft Windows Server 2008 Standard/Enterprise (including 64-bit)
  • Microsoft Windows Server 2008 R2 Standard/Enterprise
  • Microsoft Windows Server 2012 Standard/Enterprise

Desktop Authority server components can be installed on a domain controller; however the best practice recommendation is to install Desktop Authority on a member server.
For the best web console performance it is recommended that the web components be installed on a dedicated IIS server to help reduce the potential for side effects from other Web based applications or system performance degradation  (Desktop Authority 9.0 and later requires IIS for its Web based console).
The dedicated server hosting Desktop Authority should have a minimum of a 2.0 GHz, dual core equivalent and a minimum of 4 GB of memory.

Supported domains
  • Microsoft Windows 2003 domain
  • Microsoft Windows 2008 domain
  • Microsoft Windows 2008 R2 domain
  • Microsoft Windows 2012 domain
Required software applications Web Console (Manager)The following applications are required and will be installed as part of the Desktop Authority installation. Installation of these applications may require a system reboot:

  • Microsoft .NET Framework version 3.5 SP1
  • Microsoft .NET Framework, Hotfix KB981119
  • Microsoft Visual C++ 2005 Redistributable Package
  • Microsoft SQL Server 2005 Backward Compatibility
  • Microsoft SQL Server 2008 R2 Express – Installed if an existing SQL Server instance is not selected. Desktop Authority will prompt to start the Computer Browser Service (if disabled)
    • Microsoft Windows Installer 4.5 Installed for Microsoft Windows XP SP3, Microsoft Windows Server 2003 SP1/SP2 (x86/x64), Microsoft Windows Vista, Microsoft Windows Vista SP1, Microsoft Windows Server 2008 (x86/x64),
  • Microsoft Internet Information Services (IIS) 6,7, 7.5,or 8.0 based on the operating system of the server
    • IIS 6 will be installed to 2003 servers
    • IIS 7 will be installed to 2008 servers
    • IIS 7.5 will be installed to 2008 R2 servers
    • IIS 8.0 will be installed to 2012 servers
  • Once installed, the Desktop Authority web console (Manager) has the following Web browser requirements:
    • Minimum browser versions Internet Explorer 8 Firefox 3.6
    • Recommended browser versions Internet Explorer 9 or later Firefox 4 or later

The minimum screen resolution for the Desktop Authority web console is 1024 x 768.

Desktop Authority supports Microsoft SQL Server version 2005 and later.

Client side applications

  • Microsoft Windows Installer 3.1
    • Microsoft Windows XP, Microsoft Windows XP SP1/SP2, Microsoft Windows Server 2003
  • Microsoft .NET 2.0 SP1

User account permission requirements For use with Desktop Authority services:

  • One admin level account is required by the Desktop Authority services. This account is required to have read/write access to all NETLOGON share(s) and to be a member of the local Administrators group on all applicable workstations (if installed on a domain controller, user account must be a domain admin)
  • One domain user level account

Carefully consider all requirements, specifically the additional server software prerequisites, when deciding where to install Desktop Authority. If you choose to install on a domain controller, make sure these prerequisites are acceptable before starting the installation.


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